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News

Customer Notice for Service Disruptions (9am Apr 27, 2025 update)

Apr. 27, 2025
Information

9am Apr 27, 2025

Our IT teams are actively investigating the issue as a top priority.

We are working to restore service and will provide updates on the status of restoration on our website.

Please note that operations are currently available in certain countries and regions. If you have any questions or urgent requests, please contact our representative and customer service for further assistance.

9am Apr 26, 2025

Our IT teams are actively investigating the issue as a top priority.

We are working to restore service and will provide updates on the status of restoration on our website.

Please note that operations are currently available in certain countries and regions. If you have any questions or urgent requests, please contact our representative and customer service for further assistance.

12pm Apr 25, 2025

Our IT teams are actively investigating the issue as a top priority.

We are working to restore service and will provide updates on the status of restoration on our website.

Please note that operations are currently available in certain countries and regions. If you have any questions or urgent requests, please contact our representative and customer service for further assistance.

5pm Apr 24, 2025

Our IT teams are actively investigating the issue as a top priority.

We are working to restore service and will provide updates on the status of restoration on our website.

Please note that email communication is proceeding as usual. If you have any questions or urgent requests, please contact our representative and customer service for further assistance.

9am Apr 24, 2025

Our IT teams are actively investigating the issue as a top priority.

We are working to restore service and will provide updates on the status of restoration on our website.

5pm Apr 23, 2025

Our IT teams are actively investigating the issue as a top priority.

We are working to restore service and will provide updates on the status of restoration on our website.

12pm Apr 23, 2025

Dear Valued Customers,

We are currently experiencing a service disruption that is affecting some customers.
Our IT teams are actively investigating the issue as a top priority. We have escalated the matter to our Chief Information Officer and all appropriate resources have been mobilized.

We will provide an update as soon as more information becomes available. Please contact our representative and customer service for our update.
We appreciate your patience and apologize for any inconvenience this may cause.

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