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Quality and Safety Commitment

KWE Group Quality Policy

In order to continue improving the quality of the KWE Group, we established the group quality policy as follows.

The KWE Group promises to seek improvement of customer satisfaction at all times by providing high quality logistics services to its customers all over the world.

ISO Quality Management System certification

KWE was certified with Quality Management System certification, the first Japanese forwarder in Singapore in June 1994. Since then, KWE applies certification "ISO 9001″ with below affiliates/site and provide good quality service to our customers.

ISO 9001 Certified Affiliates/Sites

Americas Europe / Middle East / Africa Asia
  • U.S.A.
  • Canada
  • U.K.
  • Ireland
  • Germany
  • France
  • Italy
  • Benelux
  • South Africa
  • Russia
  • Middle East (UAE)
  • Switzerland
  • Saudi Arabia & Bahrain
  • Japan (2 affiliates)
  • Singapore
  • Hong Kong
  • Taiwan
  • Malaysia
  • Thailand (2 affiliates)
  • Philippines
  • Korea
  • Indonesia (2 affiliates)
  • China (5 affiliates)
  • India
  • Vietnam (2 affiliates)

Safety Commitment

KWE Thailand Its Commitment

KWE Thailand has established the Safety Committee led by the president offering various activities.

Safety Committee Initiatives

Employee Education Program
  • New employees training for drivers (At the time of enrollment)
  • Classes for safe driving by an independent or company lecturer (Every other month)
Improvement for Safety
  • Installation of drive recorders
  • Designation of spots for breaks every 4 hours

Kintetsu Logistics Systems, Inc. Its Commitment

Kintetsu Logistics Systems, Inc., one of Kintetsu World Express's group companies in Japan, provides freight transportation services by tracks, and offers various initiatives for safety.

Safety Promotion Competition

Safety Promotion Competition

As part of the safety educational activities, the competition is held twice a year in Spring and Autumn.

Implementation of Periodic Training

Implementation of Periodic Training

Conduct hazard assessment by checking the blind spots while at the controls in a truck.

Implementation of Periodic Training

Regularly train crews in how to use the equipment used to carry cargos for our customers.

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