- Local Information
Department : Import Sales Department
Company : Kintetsu World Express, Inc.
Location : Tokyo, Japan
Joining KWE straight after graduating university in 2014, Toshiaki was assigned to the Import Sales Department. He spent the first year learning about import protocol through making import declarations. He was then assigned to an industry-leading customer where he ensured that operations ranging from on-board confirmation to the last-mile delivery ran smoothly. After learning what industry-leading customers expect he was transferred to a Sales Office, where he is now a sales representative and responsible for finding new customers to increase the import volume handled by KWE.
To keep things moving...
With our large clientele spread across multiple industries, I feel that KWE plays a crucial part in the social infrastructure of our world. We are aspiring to be better, to be bigger so that we can play an even larger role and being part of this energetic process is very exciting.
In doing so, it is my job to make sure the cargo my customers entrust to me arrives at the required date and place as expected. Moving cargo from Point A to Point B is easier said than done, especially when it involves crossing international borders. Different countries have different rules and regulations, multiple uncontrollable factors ranging from politics to weather issues can throw a delivery schedule off. Through thorough communication with my clients and working with my proactive and dedicated colleagues from various parts of the world, maneuvering around these potential obstacles while ensuring the delivery gets completed is all in a day's work.
I feel that our corporate culture gives me chances to take on new challenges that are just out of my comfort zone (of course, with the necessary guidance and advice). Regardless of age or position, I am encouraged to take on new challenges and I encourage my peers to do the same. Whether it be approaching an industry-leading client, or trying out new technologies to improve our services, I enjoy the steep learning curve that comes with these challenges.
Furthermore, as a sales representative, ensuring my current client's logistics needs are met is my first priority. However, through approaching new potential customers with our solutions and capabilities, I play a role in increasing our import volume in order to increase our market presence. Being in an environment where I am encouraged to challenge myself to higher levels is stimulating and rewarding.